MAG BOX

What is an IPTV Set-Top Box?

An IPTV Set-Top Box is a device that allows you to stream television content over an internet connection. It connects to your TV and provides access to IPTV services, enabling you to watch live TV channels, on-demand content, and more.

What is the difference between a MAG Box and an Android box?

MAG Boxes and Android boxes are both used for streaming media to your television, but they differ in terms of functionality. MAG Boxes have native support for the Stalker middleware, which allows you to connect to IPTV servers and watch live TV or stream VOD movies. Android boxes, on the other hand, offer a wider range of uses beyond IPTV streaming.

Can I use an IPTV Set-Top Box with my existing TV?

Yes, you can use an IPTV Set-Top Box with most modern TVs. These devices typically connect to your TV via HDMI or AV cables. Ensure that your TV has the necessary input ports and is compatible with the resolution supported by the IPTV Set-Top Box for optimal viewing experience.

How do I set up an IPTV Set-Top Box?

Setting up an IPTV Set-Top Box is relatively straightforward. First, connect the Set-Top Box to your TV using the appropriate cables. Then, connect it to your internet network via Ethernet or Wi-Fi. Once connected, power on the device, follow the on-screen instructions to configure your IPTV service settings and start enjoying your favorite TV channels and content.

What features does the Stalker middleware offer for MAG Set-Top Boxes?

The Stalker middleware, which is natively supported by MAG Set-Top Boxes, offers several functionalities such as connecting to IPTV servers for live TV streaming, VOD movie playback, and Electronic Program Guide (EPG) functionality. It provides a comprehensive solution for users who want to access and manage their streaming content easily.

What advantage do MAG Set-Top Boxes have over Android boxes for streaming purposes?

Many users prefer MAG Set-Top Boxes over Android boxes due to their native support for the Stalker middleware. This built-in support allows easy connection to IPTV servers, enabling users to enjoy live TV and VOD streaming. If live streaming through Stalker middleware is the primary use, MAG Boxes are often considered the better option due to their seamless integration.

ANDROID TV BOX

What is an Android TV box, and how does it work?

An Android TV box is a compact media center device that connects to a TV and allows you to play movies, TV shows, and games. It offers a wide range of functionalities, including web browsing and streaming video directly to your TV. Similar to a standard computer, it can perform various tasks. Additionally, you can install apps from the Google Play Store, similar to Android-based smartphones.

Can I use an Android TV box to stream movies and TV shows?

Yes, one of the main uses of an Android TV box is to stream movies and TV shows from popular streaming services like Netflix or Hulu. It provides a convenient way to access and enjoy your favorite content directly on your TV.

Besides streaming, what other capabilities does an Android TV box offer?

In addition to streaming, an Android TV box can perform almost anything a standard computer can do. It allows you to surf the web, access social media platforms, check emails, play games, and install various apps from the Google Play Store. It provides a versatile and comprehensive media center experience for your TV.

What are the key features of the RAX2100 Android 9.0 TV Box?

The RAX2100 Android TV Box features the Android 9.0 operating system, offering fast streaming, quicker app starts, better software compatibility, and an improved user experience. It is equipped with a powerful Amlogic S905X3 quad-core processor, 4GB of RAM, and 64GB of ROM for smooth performance and storage of games and movies. It supports WiFi 6 for a stable and high-quality wireless signal and Bluetooth 4.1 for quick connections to other devices.

What are the benefits of the WiFi 6 and Bluetooth 4.1 features in this TV Box?

The RAX2100 Android TV Box adopts WiFi 6 technology, which supports both 2.4GHz and 5.0GHz WiFi signals. This results in faster and more stable WiFi connectivity with reduced latency, ensuring a high-quality streaming experience. The built-in Bluetooth 4.1 capability allows for quick and easy connections to Bluetooth devices such as keyboards, phones, speakers, and more.

How easy is it to set up and use the RAX2100 Android TV Box?

Setting up the RAX2100 Android TV Box is simple. Just plug it into your TV’s HDMI port, connect to your WiFi network, and you’re ready to start streaming. The package includes a power adapter, an HDMI cable, a remote control (batteries not included), and a user manual for easy installation and setup. It’s compatible with most TVs that have an HDMI port.

SMART DEVICES

How long do Smart LED bulbs last compared to regular bulbs?

Smart LED bulbs are designed to be longer-lasting compared to regular bulbs. On average, a smart LED bulb can last for 22+ years when used for an average of 2.7 hours per day. This longevity makes them a cost-effective lighting solution.

How much energy do Smart LED bulbs consume?

Smart LED bulbs are highly energy-efficient. They use 80% less energy than regular bulbs, which can lead to significant energy savings over time. By using smart LED bulbs, you can reduce your energy consumption and contribute to a greener environment.

Can I control Smart LED bulbs remotely?

Yes, you can control and monitor your Smart LED bulbs remotely. These bulbs are compatible with voice control systems like Amazon Echo and Samsung SmartThings. By connecting your bulbs to these devices, you can adjust settings, turn them on or off, and monitor your energy usage from anywhere using your smartphone or other connected devices.

What devices can I control with the Smart Wifi Plug?

The Smart Wifi Plug offers you the ability to control various devices in your home. Using the Kasa App, which is compatible with both Android and iOS devices, you can control the usage and timing of devices such as lights, TVs, routers, rice cookers, lamps, air conditioners, and more. It allows you to remotely manage your devices and ensure efficient energy usage.

How does the Smart Wifi Plug help save energy?

The Smart Wifi Plug enables you to have better control over your devices, allowing you to turn them off remotely when not in use. This feature helps prevent unnecessary energy consumption and reduces standby power. By managing your devices’ usage and timing, you can effectively save energy and reduce your electricity bills.

Do I need any special setup to use the Smart Wifi Plug?

To use the Smart Wifi Plug, you will need to connect it to your home’s Wi-Fi network and set it up using the Kasa App. The setup process is straightforward and includes instructions on how to connect and control your devices. Once set up, you can start managing your devices remotely using your smartphone.

ACCESSORIES 

How does the Smart IC Chip in Raxxio's travel adapter enhance charging efficiency?

Raxxio’s travel adapters are equipped with a built-in Smart IC Chip. This chip intelligently manages charging by giving priority sequence charging to the devices with the lowest battery levels. This feature optimizes charging efficiency and ensures that your most drained devices receive power quickly.

What features make the Raxxio Wireless Keyboard a practical choice for users?

he Raxxio Wireless Keyboard offers 92 keys and features an ultra-sensitive touchpad. This combination provides users with both efficient typing capabilities and easy navigation. The keyboard is designed for functionality, making it suitable for various tasks such as typing, browsing, and controlling devices.

How does the 4-in-1 wireless charging station work for multiple devices?

The Raxxio 4 in 1 Wireless Charger is designed to simultaneously charge multiple Apple products. It can charge your iPhone, Apple Watch, AirPods, and Apple Pencil all at the same time, eliminating the need for multiple charging cables and adapters.

How safe is the Raxxio 4 in 1 Wireless Charger for my devices?

The Raxxio 4 in 1 Wireless Charger is Qi-certified and incorporates advanced automatic control technology. It includes built-in safeguards that protect your devices from overcharge, overcurrent, and overvoltage risks. These safety features ensure the protection of your devices and help prevent potential battery damage. Your safety is a top priority with this wireless charger.

What devices are compatible with the Raxxio 2 in 1 Adjustable Wireless Charger?

The Raxxio 2 in 1 Adjustable Wireless Charger is designed to charge your AirPods Pro and iPhone simultaneously. It is compatible with a wide range of devices, including iPhone 14/14 Pro/13/13 Pro/12/12 Pro/11/11 Pro/SE/X/XS/XR/Xs Max/8/8 Plus, AirPods 3/2/1 Pro, Samsung Galaxy S23/S22/S21/S20/S10/S9/S8, Note 10/9/8, and other Qi-enabled devices. This versatile charger supports many popular smartphone models.

What charging modes does the Raxxio 2 in 1 Adjustable Wireless Charger offer and what type of adapter is required?

The Raxxio 2 in 1 Adjustable Wireless Charger offers multiple charging modes for different devices. It provides a 7.5W fast charging mode for iPhones, a 10W charging mode for Samsung phones, and a 5W charging mode for Qi-enabled devices like Google Pixel 3/3XL/4XL. To use the 7.5W/10W charging modes, you’ll need a QC3.0/2.0/PD adapter (not included). These modes ensure efficient and speedy charging based on your device’s compatibility.

WARRANTY, RETURN, AND REFUND POLICY

What is your return policy?

We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return, the item must be in the same condition as when you received it, with tags, in its original packaging, and accompanied by the receipt or proof of purchase.

How do I initiate a return?

To start a return, please contact us at info@raxxio.com. We will provide you with instructions on how and where to send the package. Please note that returns sent without prior request will not be accepted.

When will I receive my refund?

Once we receive and inspect your return, we will notify you about the approval status of your refund. If approved, the refund will be processed within 10 business days and automatically issued to your original payment method. Please remember that it may take additional time for your bank or credit card company to process and reflect the refund.

Can I return a product for reasons other than improper functioning, incorrect item, or initial damage?

All sales are final, and returns will only be authorized for products that have improper functioning, incorrect item shipped, or initial damage. To request return authorization, please contact us at info@raxxio.com. Please note that the customer will be responsible for the shipping costs associated with the return.

What does the warranty cover and for how long?

Our warranty applies to the original purchaser and covers any product you purchased from us for a period of 12 months from the date of delivery, unless otherwise stated. The warranty covers products that do not work properly, arrived damaged, or if you received an incorrect item.

What are the requirements for returning an item?

To be accepted for a return, the item must be shipped in its original packaging with no missing parts or stickers. Non-authorized returns will not be processed or shipped back to the sender. Please ensure that the item meets these requirements to facilitate the return process.