Setup IPTV Service on a MAG Device
1) SEND THE DEVICE MAC ADDRESS TO YOUR SERVICE PROVIDER (SEE THE DEVICE BACKSIDE, STARTING WITH 00:1A:79:XX:XX:XX) ALONG WITH YOUR IPTV SERVICE ORDER FOR GETTING ACTIVATED.
2) CONNECT YOUR MAG BOX TO THE TV AND THE POWER ADAPTER, THEN POWER IT UP. MAKE SURE YOU SELECT THE RIGHT HDMI SOURCE ON YOUR TV.
3) THE BOOTUP SCREEN WILL LOOK LIKE THE PICTURE BELOW. GO TO SETTINGS BY PRESSING “OK”.
4) GO TO SYSTEM SETTINGS BY PRESSING “OK”.
5) CONNECT YOUR MAG BOX TO THE INTERNET BY WIFI OR ETHERNET CABLE. IF YOU ARE USING THE ETHERNET CABLE, THEN SKIP STEPS 6, 7, 8, 9, 10, AND 11.
6) FOR WIFI, GO TO THE NETWORK BY PRESSING “OK”.
7) GO TO WIRELESS (WI-FI) BY PRESSING “OK”.
8) GO TO AUTO (DHCP) BY PRESSING “OK” AND WAIT UNTIL THE WIFI LIST SHOWS UP (IT TAKES SOME TIME FOR THE LIST TO SHOW UP).
9) SELECT YOUR WIFI NAME AND PRESS “OK”.
10) AFTER SELECTING, TYPE YOUR WIFI PASSWORD BY PRESSING THE “KEYBOARD BUTTON” ON YOUR REMOTE. NOTE: MAKE SURE THE PASSWORD DOES NOT HAVE A SPECIAL CHARACTER LIKE “! @ #”. ONLY LETTERS AND NUMBERS. AFTER FINISHING TYPING, PRESS THE “KEYBOARD BUTTON,” THEN PRESS “OK” TO SAVE.
11) NOW GO BACK BY PRESSING THE “EXIT” BUTTON AND GO TO SYSTEM SETTINGS.
12) GO TO THE SERVER BY PRESSING “OK”.
13) GO TO GENERAL BY PRESSING “OK”.
14) TYPE NTP SERVER ADDRESS “POOL.NTP.ORG” AND SAVE BY PRESSING “OK”.
15) GO BACK BY PRESSING THE “EXIT” BUTTON, THEN GO TO PORTALS BY PRESSING “OK”.
16) TYPE PORTAL 1 NAME “MYONEIPTV” AND THE PORTAL 1 URL WILL BE PROVIDED TO YOU BY EMAIL AFTER PLACING YOUR IPTV SERVICE ORDER. VISIT MYONEIPTV TO PURCHASE IT — WE RECOMMEND THEIR SERVICE. IF YOU ALREADY HAVE AN EXISTING IPTV SERVICE, CONTACT THEM FOR THE PORTAL 1 URL AND DEVICE ACTIVATION. NOTE: IF YOU SEE A “COMPATIBLE MODEL” OPTION AT THE TOP, KEEP IT “DISABLED” OR FOLLOW YOUR IPTV PROVIDER’S INSTRUCTIONS.
17) AFTER SAVING THE PORTAL 1 URL, GO BACK BY PRESSING THE “EXIT” BUTTON AND GO TO THE SYSTEM SETTINGS PAGE. THEN GO TO ADVANCED SETTINGS BY PRESSING “OK”.
18) CHOOSE YOUR TIME ZONE BY THE NAVIGATION BUTTONS ON YOUR REMOTE. NOTE: MAKE HDMI-CEC “DISABLED”. THEN SAVE BY PRESSING “OK”.
19) GO BACK BY PRESSING THE “EXIT” BUTTON AND GO TO THE VIDEO BY PRESSING “OK”.
20) CHANGE THE GRAPHIC RESOLUTION TO “SAME AS VIDEO,” THEN SAVE IT BY PRESSING “OK”. CONFIRM THE CHANGE AGAIN BY PRESSING “OK”.
IF YOU FOLLOWED ALL THE STEPS PROPERLY AFTER REBOOTING THE DEVICE, THE SERVICE SHOULD START.
ENJOY!
ALERT
COMMON ISSUES USER-FACING WITH OTHER TV SERVICE PROVIDERS:
** The screen with both view and list is not coming; it goes to the main screen by default.
** The remote is not functioning. The fw button does not work on the remote.
** THE REMOTE DOES NOT START THE MAG BOX IN ONE ATTEMPT. I TRIED CHANGING THE BATTERIES, BUT THAT DID NOT HELP.
ANOTHER QUESTION IS HOW I SET THE MAG BOX TO SHOW VIDEOS ON FULL SCREEN. IT SHOWS VIDEOS IN A WAY THAT THE TOP AND BOTTOM FEW INCHES ARE BLANK. I SEE THE SAME VIDEOS FROM THE OTHER APP, AND THEY COME FULL SCREEN.
** The channel browsing seems to be malfunctioning. When I click to go to the list of TV shows, the last viewed TV show appears automatically. It does not let me view the list of TV shows or movies.
ALL THOSE ISSUES ARE NOTHING TO DEAL WITH THE DEVICE. IF YOU WERE ABLE TO COMPLETE THE SETUP GUIDE BY USING THE REMOTE, THAT MEANS THE DEVICE IS OK. THOSE ISSUES AND MALFUNCTIONING COMING FROM YOUR TV SERVICE. WHICH IS NOT 100% COMPATIBLE WITH THE MAG DEVICE.
MYONEIPTV CUSTOMERS DO NOT FACE THOSE ISSUES.